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Frequently Asked Questions
Do we use Poured Glue or Double Sided Tape?
While testing our products, we wanted to make sure we got the best type of adhesive available and we were only satisfied with poured glue for our diamond art kits. The diamonds will "stay stuck" once in place, but can be removed with tweezers and replaced if needed, while still retaining its original sticking power. We stand behind our glue, but if you do happen to encounter issues, please let us know so we can get you a full refund or exchange.
Do we have Full Drill or Partial Drill kits?
We carry both but every diamond painting product on our website will list if it is partial or full drill
Why don't you have every size for every diamond art kit?
We are a small, family owned company. We have stocked the website with as many size/shape variations as possible. As time goes on, we plan to have every size/shape for each diamond art kit and to expand our catalogue with more image options on each order. Please let us know if there is a size, theme, or image you are looking for outside of our current collection, and we will be happy to accommodate on our next order.
What is Full Drill and Partial Drill?
Full drill is when the canvas picture is entirely covered with adhesive and requires a diamond for each part. Partial drill is when only part of the picture has adhesive which requires diamond placement.
What does 5D stand for?
5D actually stands for 5 dimensions and when it comes to diamond art kits, it is the number of facets on each diamond. With 5 facets on each and every acrylic diamond, it really brings out the picture and the sparkle! We would not sell anything less than 5D as it is a lower quality.
Have any other questions?
We are ready to assist with any question you may have. Please reach out if you have any questions or concerns or just want to say hi! We love it when someone drops us a line :)
Frequently Asked Questions About Us
Nice to Meet You!
We are a small, family owned company in Arizona, USA. We started as you, just someone interested in a new hobby and our world was changed with our first diamond art kit. It was so fun and relaxing, and soon became a daily hobby. As my wife says, it became her "Sparkly Meditation Time". During our search for new kit options, we tried several different websites and soon realized all diamond art kits are not created equal! We experienced poor quality glue, crummy plastic diamonds, lousy pictures that when completed became unrecognizable, or all of the above in some cases!! It was really disheartening for us. Many of our "pieces of art" went straight to the garbage. The last straw was when a kit was purchased and it took over 3 months to arrive. We decided there has to be a better way! We tested about a dozen manufacturers and were not satisfied only one. With our supplier, the glue keeps the diamonds in place, the pictures turn out clear and beautiful, and the acrylic diamonds as well as the tool kit were just what we wanted. We have hung several of our kits on the wall and none of them have lost their diamonds or their sparkle. We also decided to warehouse the kits right here in the USA so your kits will never take long to arrive at their destinations. We are excited to share our beloved hobby, and Sparkly Meditation Time with the world.
What are our goals?
We want to eventually offer each size and diamond shape for each kit we carry as well as offer more tools and accessories to help make your Sparkly Meditation Time the best it can be. We also dream of a day when we see our products in brick-and-mortar stores nationwide. We full heartedly appreciate each purchase you make on our website, as with each purchase you help us reach that dream! Please come back often to see what has changed! Thank you, thank you, THANK YOU from us here in Arizona!
Where Do We Stand on Artists' Rights?
This is something that hits close to home as we learned the hard way that just because a manufacturer tells you they own the rights to an image, doesn't make it so. After finding out just how rampant art theft is within the industry, we took a step back from growing as big as we could and started fresh. This meant putting many pieces of merchandise on hold while we worked to locate the artist and develop licenses for use; or pulling thousands of kits from our inventory altogether, never to see a customer in their life...RIP kits! A moment of silence please ;). Even though we are a small family-owned business, and this cost us greatly, our integrity meant more than the bottom line. We now have limited editions where we are allowed to sell what we have with the promise to produce no more kits with those specific images; AND we also have MANY items which are licensed for production under the Sparkly Selections name! We work with photographers, artists, and their management teams, to ensure that all parties are seeing the fruits of their labors. We are grateful to work with a manufacturer who honors our requests to keep our licenses exclusive to Sparkly Selections, honoring the artists and photographers in the process as well.
Where Are We Located?
For shipping and returns, we are located at:
36593 W. Bilbao St.
Maricopa, AZ 85138
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